New Pub: The Dependency Dilemma of Machine Learning Aids
AI and machine-learning decision aids can be a great support for employees and help them improve their work performance. An overreliance on algorithmic recommendations, on the other hand, may result in a long-term reduction of the employees’ ability to develop and maintain their own decision-making skills. This could be especially problematic when such AI and machine-learning decision aids are not available. Instead of overly relying on such AI-based recommendations, organizations should train their employees to continue developing their critical thinking and decision-making skills. Hendrik Drachsler and his research partners address this problematic dependency on AI tools and the conflict of interests in the workplace in their newly published article “The Dependency Dilemma: How Machine Learning Decision Aids can Undermine Skill Growth”. Using a controlled experiment, the authors found that participants…